Don’t be caught Slipping; Protect your Netflix Account

There have been rampant inquiries from Netflix members in Vietnam concerning account takeovers or scams selling ‘cheaper’ Netflix. Additionally, Philippine members had to endure the menace that is scams offering ‘free Netflix’ sold on a black market. While the effects of these may seem bleak, lets imagine a scenario, where all your netflix watch habits were revealed to the world? If even for a split second, that thought made you uncomfortable, then this article is for you! We’re going to explore the different ways to protect your account from them.

Netflix is a brand that’s concerned about the safety of their members’ accounts, so they have features in place to help their members secure their accounts from threats and additional protections have recently been included to prevent member’s accounts from being breached. One of the measures is that members are notified when a new device logs into their account; they can then take hands-on measures to secure their account by changing their password if the login isn’t one that they authorized. When it comes to a multi-user Netflix account, it’s important to ensure that the account is secure from the moment you sign-up, not sure how to sign up, Here’s how.

It begins by visiting: Netflix.com/signup or downloading the app on your digital device. Do ensure you use an active email, so you can easily reset your password, receive all information concerning your Netflix account and get all notification alerts in-time in case any unauthorized activity occurs.

During your Netflix account set up, you will be required to set a password. We recommend a password that is unique to Netflix which is 8 characters-long password that is a mix of upper- and lower-case alphabets, numbers, and symbols. What we do not recommend is using personal information like birthdays, addresses or anniversaries.

Something that people tend to do, more often is the password reset. Whether you forgot your password or believe your account is threatened, Netflix has a hassle-free process to achieve your password reset. To change or update your password visit your Account page on the Netflix website, or simply send yourself a password reset email or text message.

Because account security is important to Netflix, your email isn’t the only way you can reset your password- you can also use your mobile devices. To add a number, GO TO Account and then Add phone number. At this point, you will insert your number and password which you will save.  

If you are suspicious that someone is trying to get into your Netflix account, we recommend that you sign out of all devices. It’s an easy process, click on Account and then Sign Out of All Devices.

With the increase of email marketing and emailed newsletters, people who engage in phishing now attempt to acquire people’s personal information by pretending to represent a website or company, so it’s very important that Netflix members look out for what sets the real Netflix apart from these phishing emails.

One main thing to keep in mind is that Netflix will not send you emails that request personal information like your payment information (debit card number or card PIN), account password and any identification number. If you are sure that you have received a phishing email requesting personal information, you can report it by forwarding the email or message to [email protected] and then deleting it.

For more information about how to set up an account and ensure that it is adequately secure, you can visit the  Help Centre.

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