Travelden hosted a hard launch to celebrate and introduce a new online booking platform at Ibis Hotel, Toyin Street Ikeja, Lagos.
The event was attended by airline representatives, aviation industry professionals, trade partners, esteemed members of the press and popular Nigerian bloggers. Some bloggers gave the event live coverage on social media and posted photos of the lively celebration throughout the day.
The launch debuted with a presentation by the Managing Director, Mrs. Lilian Obinna-Igwe, who gave a brief introduction of Travelden’s products & services and what Travelden has to offer to the travelling public.
Mrs Lilian Obinna-Igwe said: “A lot of people will like to get very cheap fares because of the harsh economic situation in the country and leveraging on our close relationship with the airlines, Travelden has very good negotiated fares which makes our fares extremely cheap & affordable.”
Customer service in this industry is seriously underserved and we pride ourselves in providing that special second to none customer service to every customer we come across. We ensure that at every point in time, regardless of time their details or queries get to us, we are there for them and readily available to answer all their questions”. Our objective is to have a turnaround time of less than 1 hour to respond to all queries no matter the form or shape”
Much was revealed about the future of Travelden, the current features & functionalities of their website and the products & services they intend to introduce in the nearest future.
In addition to that, the NANTA President, Mr. Bankole Bernard who graced the occasion, touched on the current challenges in the travel industry and the plans the organisation is making to curb the challenges.
They disclosed that Travelden will make a difference and affect the market in Nigeria by innovative technological advancement.
Mrs. Obinna-Igwe also said: “If you are in the eCommerce space you have to be innovative and move one step ahead of your competition. Whatever you are doing: you have to think outside the box, bring in new ideas and bring in new features and functionalities on the entire system.”
Without these, you are just like the rest who have been in the business. Being innovative is a key factor for us and we try as much as possible to make a success and our objectives will be ultimately achieved and this will make our customers believe in us and want to trade with us.”
Invited guests received giveaway prizes. 10 lucky winners received Travelden goody bags after taking part in a quiz.
The grand finale prize of 2 free flight tickets courtesy of United Airlines to any North America destination and Etihad to Abu Dhabi were won by the lucky winners through a raffle draw.
Invited guests were also treated to a 3 course meal themed buffet and unlimited cocktail drinks. Indeed it was a well-attended event with a mix of professionals within the industry, suppliers & trade partners who used the occasion to network and learn more about Travelden.com and trends in the industry.
Leave a Reply