Arik Air Apologizes To Customers Who Have Experienced Inconvenience , Blames It On Fuel Scarcity (Jet A1)
We take this opportunity to apologize to our esteemed guests over the inconvenience they may have been experiencing due to flight delays and cancellations engendered by the general scarcity of aviation fuel (Jet A1) in Lagos and at other stations in Nigeria. The availability of aviation fuel is unfortunately out of our control.
As Nigeria’s biggest airline, the impact of the scarcity of Jet A1 is painfully most noticeable with our operations. On the average we require about 800,000 litres of Jet A1 daily to run smooth operations. With less than these volume available to us, we have had to fly to places like Cotonou, Accra and Kano to source for fuel. These trips cause delays, and when we cannot get the quantity of fuel required, we have had to cancel flights. We can only hope that the situation improves very soon.
We will like to assure Nigerians that we are doing all that is within our powers to minimise the impact of the scarcity on journeys. We are committed to delivering quality service and experience to all our esteemed passengers. We thank you for your loyalty and trust. We thank you for your understanding.