Konga Ranks Number One In Startups Ranking for Nigeria
Results from the website which measures metrics like SRWeb(Startup rank on the web) and SRSocial(Startup rank on Social) also tallies with Alexa.com, a global website ranking website which puts Konga.com at number one for startups traffic rank in Nigeria.
Other startups that made the top ten list are; Jobberman, iROKOtv, DealDey, Tolet, Sturvs,VoguePay, Hotel.ng, Paga and Evansakanno.com
Customer Centricity Summit 2013- October 9, 2013
Simdul Shagaya, CEO of Konga.com will be on a panel at the Customer Centricity Summit 2013 event holding from Oct 8 to Oct 10, 2013 at the Intercontinental Hotel in Lagos.
The topic of discussion on the panel will centre on “Redefining customer relationships through adaptability, customer collaboration, personalization”
· Using social media platforms to offer different customer service models
· Fostering online and mobile solutions for creating the customer feedback loop
· Using multichannel platforms to develop and improve knowledge management systems and improve personalization
· Converting customer feedback into improved service quality
Other panelists include; Okechukwu Eneanya, Chief Operations Officer, Wakanow.com,Tayo Oviosu, CEO, PagaTech and Yemi Odubiyi, Chief Operating Officer, Sterling Bank