Results from the website which measures metrics like SRWeb(Startup rank on the web) and SRSocial(Startup rank on Social) also tallies with Alexa.com, a global website ranking website which puts Konga.com at number one for startups traffic rank in Nigeria.
Other startups that made the top ten list are; Jobberman, iROKOtv, DealDey, Tolet, Sturvs,VoguePay, Hotel.ng, Paga and Evansakanno.com
Customer Centricity Summit 2013- October 9, 2013
Simdul Shagaya, CEO of Konga.com will be on a panel at the Customer Centricity Summit 2013 event holding from Oct 8 to Oct 10, 2013 at the Intercontinental Hotel in Lagos.
The topic of discussion on the panel will centre on “Redefining customer relationships through adaptability, customer collaboration, personalization”
· Using social media platforms to offer different customer service models
· Fostering online and mobile solutions for creating the customer feedback loop
· Using multichannel platforms to develop and improve knowledge management systems and improve personalization
· Converting customer feedback into improved service quality
Other panelists include; Okechukwu Eneanya, Chief Operations Officer, Wakanow.com,Tayo Oviosu, CEO, PagaTech and Yemi Odubiyi, Chief Operating Officer, Sterling Bank